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Are you able to leave your office each day confident that your calls are being handled correctly? Does “service” describe your current answering service?
A Live Answer Inc. is here 24 hours a day to give your customers a human voice in their time of need.
As a leader in the Telephone Answering Service industry dealing with a variety of demanding and complex accounts A Live Answer, Inc. understands the importance of accuracy, professionalism, and expediency.
Basing our values on selecting the right employees, training them to exceed our customers’ requirements and providing them with a culture that is focused on 100% customer satisfaction, our mission is to win the customer for life.
A Live Answer, Inc. expertise includes Doctors, Attorneys, property management, heating and air conditioning, apartment complexes, community help accounts, and many more. We are interested in developing long term partnerships with our clients though active listening, dialogue and continuous improvement.
In order to deliver the highest quality Telephone Answering Service, first our operators must pass a detailed selection and hiring process. After being hired they undergo an extensive and rigorous training process, enabling them to effectively manage your calls. After training they are repeatedly monitored and if necessary further training and coaching occurs. Along with monitoring of operators, we use the most sophisticated and state of the art equipment available.
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