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As a leader in the Telephone Answering Service industry dealing with a variety of demanding and complex accounts A Live Answer, Inc. understands the importance of accuracy, professionalism, and expediency.
A Live Answer, Inc. expertise includes Physicians, Hospice Services, Funeral Homes, Elevator Repair, Apartment Emergency Lines, Fire & Flood Response Lines management, heating and air conditioning, bilingual answering service, community help accounts, and many more. We are interested in developing long term partnerships with our clients though active listening, dialogue and continuous improvement.
In order to deliver the highest quality Telephone Answering Service, first our operators must pass a detailed selection and hiring process. After being hired they undergo an extensive and rigorous training process, enabling them to effectively manage your calls. After training they are repeatedly monitored and if necessary further training and coaching occurs. Along with monitoring of operators, we use the most sophisticated and state of the art equipment available.
Read more about our Live Answering service.
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A Live Answer Inc. has created e-live agents to handle those chats from your website worry and hassle free. Our revolutionary "Live Chat" outsourcing solution is designed for companies looking for predictably-positive results from one source for all their communication needs.
Discover how our 24x7 “Live Chat” outsourcing Answering Service can give your website the round-the-clock presence necessary to conduct business in the 21st century. Adding “Live Chat” to your website with e-live agents adds value by having a live person available 24 hours a day to assist your web visitors. Our highly trained operators are available 24x7x365 and are fully capable of handling customer service inquiries, capturing lead information and providing pre-sales assistance.
Read more about our Live Chat service.
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